Frequently asked questions
About the trial, installation, the modules and payment. Search or pick a topic.
29 questions in 7 topics
Trial and payment
7 questions
7 days on any plan, no card needed. Everything is unlocked, FiveDash AI included, and 2 days before it ends we let you know in the panel that your trial is wrapping up.
Nothing is charged automatically: without a payment, the trial simply ends and nothing is deleted. Paying in dollars opens soon; if you have questions in the meantime, write to support@fivex.email.
Prices on this site are in US dollars, and paying in dollars opens soon. You can start your free trial today, and for anything about payments, write to support@fivex.email.
No contract. You can cancel whenever you want, and switch plans too.
So you only pay for what your city uses. From 2 modules on there's a discount: 10% with 2, 15% with 3, 20% with 4, and 25% with all 5 in the full bundle.
See pricingWith annual billing you pay for 10 months and use 12, with the same modules and the same support as monthly.
Every plan includes one server. Each extra server comes with the same modules and costs their price per month, at 25% off on Ultra, up to 20 extra servers.
Installation
5 questions
Just the fivedash resource. It ships with your server's key in config.lua: drop the folder into resources, add ensure fivedash to server.cfg after your framework, and restart.
See the step-by-step installYes, the connection to the panel works with any framework. On Creative Network Enchanted, Qbox, QBCore, ESX, ox_core and vRP/vRPex, the store delivers items, vehicles, money, VIP and commands. The in-game whitelist uses your framework's own: directly on Creative and vRPex; on QBCore and Qbox, with their whitelist turned on and a permission just for it; on ESX, with esx_whitelist. On ox_core and the rest, the whitelist lives on Discord.
No. The panel and the Discord bot run on our side. Your server only runs the fivedash resource.
No. With AutoUpdate on, new versions download on their own, every file is checked before it goes in, and the update takes effect on the next restart. Your settings are never wiped.
No. Each server has its own key: if it's already connected on another server, the panel refuses the connection, so no purchase is ever delivered twice.
Discord
4 questions
Your city's. You create a Discord application with your city's name and photo, paste the token into the panel, and we keep it online.
Verification, welcome messages, Connect, tickets with transcripts, whitelist with automatic unlock, suggestions, moderation, clock-in and forms. On Pro and Ultra you also get protection against links, spam and raids, plus Creators and Summons.
Your staff approve it on Discord and the resource applies it in-game right away. If someone leaves the Discord, their whitelist is removed and they're dropped from the city.
We store the token encrypted. Once it's saved, nobody can see it, not even through the panel.
Store
5 questions
By card, straight into your city's own Stripe account. The money from your sales never passes through FiveDash.
3% on Plus, 1.5% on Pro and nothing on Ultra.
In seconds. VIP, vehicles, bank money and commands arrive even while the player is offline; inventory items wait until they join.
Every delivery is recorded in the city's database before it runs, so nothing is ever delivered twice. Anything that wasn't delivered shows up on the order, in the panel, with the reason.
On Pro and Ultra, with a panel and a cart on your city's Discord, plus offers, credit and affiliates.
Logs
3 questions
No. Swap the Discord webhook for the log's FiveDash link, or send through the resource's export. The player's ID, name and identifiers are added automatically.
7 days on Plus, 30 on Pro and 90 on Ultra, with up to 1 million, 10 million and 50 million logs a month.
The resource queues up to 20,000 logs and sends them all once the connection is back.
Rules and CDN
2 questions
A website with your city's rules at a .fivedash.site address, built from a ready-made template, with a Discord panel for players. On Pro and Ultra, on your own domain.
To keep your city's images, videos and sounds on a fast link, with folders, search and previews. Images are converted to WebP and scripts upload files with keys. You get 25 GB on Plus, 100 GB on Pro and 1 TB on Ultra, per server.
Team and support
3 questions
5 on Plus, 15 on Pro and unlimited on Ultra. Each person gets permissions per page and per server.
Yes. Each organization has its own servers and team, and you can create more whenever you want.
By ticket on Plus, with priority on Pro, and with priority plus WhatsApp on Ultra. You can also write to support@fivex.email.
Didn't find your answer?
Write to support and tell us what you need. If it's about your server, include what fivedash status shows in the console.
Your server on FiveDash
in just a few minutes.
One resource on your server, the modules it needs, and 7 days to try everything before you subscribe.
Your City RP
Today
$259.40
5 orders · yesterday $573.90
To deliver
2
Paid, waiting on the server
Delivery failed
1
The server didn't deliver
Unpaid
2
Waiting for payment
Carts
3
Open on Discord
Commissions
$272.32
Owed to creators
Revenue
vs. previous 30 days
Paid orders
vs. previous 30 days
Average order
338 items sold
vs. previous 30 days
Buyers
161 bought for the first time
vs. previous 30 days
Revenue and orders
Best day: Wed, Oct 14, with $1,320.74.
Revenue · total
$19,178.71
Orders · total
267
Order · average
$71.83
Financial summary
From orders paid in the period.
- Gross salesBefore discounts
- $19,577.00
- DiscountsCoupons and offers
- −$398.29
- Net revenue
- $19,178.71
- Creator commissions
- −$254.12
- The store keeps
- $18,924.59
$905.45 refunded in the period, left out of revenue.
How they paid
- Credit card72%
- Digital wallets28%